Return Policy

At LECHERY, we understand the importance of customer satisfaction and strive to provide the best possible experience with our products. We have implemented a comprehensive Return and Refund Policy to ensure that our customers are fully protected and have peace of mind when making a purchase.

30-Day Money Back Guarantee: We offer a 30-day money back guarantee on all our products. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund. Please note that the item must be unused and in its original packaging to be eligible for a refund.

Easy Returns Process: To initiate a return, simply contact our customer support team within 30 days of receiving your order. Our friendly team will guide you through the return process and provide you with a return authorization number. Please ensure that the item is securely packaged to prevent any damage during transit.

Refund Process: Once we receive the returned item, our quality control team will inspect it to ensure that it meets our return policy criteria. If the item is approved for a refund, we will initiate the refund process. Please note that it may take up to 7 business days for the refund to be processed and reflected in your original payment method.

Exchanges: Unfortunately, we do not offer direct exchanges. If you wish to exchange an item, you will need to return the original item for a refund and place a new order for the desired item.

Non-Refundable Items: Certain items are non-refundable for hygiene reasons. These include but are not limited to intimate products such as Anal Spray, Breast Oil, and Butt Massage Oil. Please ensure that you carefully review the product description before making a purchase.

Shipping Costs: Please note that shipping costs are non-refundable. If you received free shipping on your order, the cost of shipping will be deducted from your refund.

Damaged or Defective Items: In the unlikely event that you receive a damaged or defective item, please contact our customer support team immediately. We will arrange for a replacement or refund, depending on the situation.

Contact Us: If you have any further questions or concerns regarding our Return and Refund Policy, please feel free to contact our customer support team. We are here to assist you and ensure that you have a positive shopping experience with LECHERY.